Business/Marketing, Signs & Graphics

How Indoor Signs Improve Wayfinding and Customer Satisfaction

We’ve all been in a building or shopping mall that lacks clear and effective wayfinding. This is frustrating and often leaves a negative impression of the business or organization in question. Whether it is a privately owned business, state or not-for-profit, hospital, or school, all buildings want the customers who visit their facilities to have a positive experience and return in the future. Using high-quality indoor signs helps customers easily navigate, find what they are looking for and make purchases. This is why it is important to have an indoor sign design that reflects the brand and product or service offerings.

A well-designed indoor sign will have consistent branding that is portrayed across all of the other signs in your building or facility. This consistency is especially important for directional signs. The method used to convey directions, the font and text formatting should all be consistent for each sign to create a cohesive branding message. In addition, you want to avoid signage clusters where multiple directional signs compete for attention with one another.

In addition, it is important to use proper lighting for your indoor signs. This will help to illuminate the signs and keep them visible, even in low light conditions. The type of lighting that is best is LED wall lights or sconces, as these do not cause glare and have uniform light distribution.

Another great reason for having an effective and attractive indoor sign is to advertise promotions or sales. This will entice customers to visit your location and can lead to increased revenue for your company. This is why it’s a good idea to have a sign maker that can provide you with a wide variety of signs to display your promotional content.

The final reason that a company should have a high-quality indoor sign is to increase customer satisfaction. Clear directional signs can help reduce the amount of time that customers spend asking employees for direction. This can save valuable minutes that could be better spent helping other customers. For example, a hospital that has clear wayfinding signage will result in less lost visitors who have to stop doctors or nurses for directions.

Incorporating eye-catching and creative indoor signs into your space can encourage customers to come back again and share their experiences with others on social media. This is why trendy and “insta-worthy” neon and wall murals are becoming so popular in restaurants, nail salons, coffee shops, and other businesses that want to stand out from their competition and attract a younger, more hip clientele. Whether the signage is used to remind employees of safety practices in hazardous areas or a simple way to advertise upcoming staff events, the best sign company Fresno, CA can craft the perfect mix of signage to achieve your goals.